Dunkin' Donuts

Reviews about Dunkin' Donuts

• 1 / 5

  By Brandon Nguyen
  My girlfriend and I went here this morning. I was just going there to get her breakfast. I was not going to purchase anything for myself until I saw that they were having a special on small frozen drinks. Original price was $2.99 but the special said $1.99. I bought the smoothie thinking I was getting it for $1.99. Then I saw my receipt and it said that it was $2.99. I kindly spoke to the worker about it and she gave me 2 different stories. One was that it was only from 3-6pm (which the advertisement did not say anything about). Then I said oh okay. However, she said "it was from last month". Then my girlfriend said thats false advertisement. It is the middle of June and you're going to tell me you have not taken down an advertisement that is 2 weeks old? Aside from that, the worker got the so called "area manager" to speak with us. This area manager named Tina was the absolute rudest area manager I have ever dealt with in my entire life. She was rude to my girlfriend and had no idea what good customer service was. She got in my girlfriends face and told her to calm down. Its not about the $1 but its about the principle of the whole thing. False advertisement, burnt coffee, rude "area managers", slow service, you name it. Worst dunkin donuts I have ever been too. Tina needs to be written up and/or fired.
  February 14, 2017